star-1
star-2

Fequently Asked Questions

Most Fequently Asked Questions, we are asked. From billing to operational functionality

Getting Started

  • How do I create a monitor?

    Sign in to Funny Monitors, select the option to add a monitor, choose the monitor type, and enter the requested target and settings. For a website monitor, this is normally a URL. Ping and port monitors use a hostname or IP address, with a port number also required for port monitoring. After saving the monitor, attach the notification contacts or integrations that should receive alerts.

  • Which monitor types are available?

    Funny Monitors supports monitoring types including:

    • website and HTTP(S) monitoring;
    • ping monitoring;
    • port monitoring;
    • SSL certificate monitoring;
    • domain monitoring;
    • TCP/UDP monitoring.

    Available types and advanced settings are on all plans.

  • Which monitor type should I choose?

    • Use Website or HTTP(S) monitoring to check whether a website, web application, or API endpoint responds successfully.
    • Use Ping monitoring to check whether a server or network device responds to ICMP requests.
    • Use Port monitoring to check whether a service such as SMTP, DNS, POP, or another TCP service accepts connections on a particular port.
    • Use SSL monitoring to track certificate validity and expiry.
    • Use Domain monitoring to track domain expiry or registration-related information.
    • Use TCP/UDP monitoring for network services that require protocol-specific availability checks.

  • How soon does a new monitor start checking?

    A new monitor normally begins checking shortly after it is created and successfully saved. The exact timing depends on the monitor interval, configuration, queue, and plan. If a monitor continues to show no data after allowing sufficient time for its first check, verify its target and settings or contact support.

  • Can I monitor an API endpoint?

    Yes. Use an HTTP(S) monitor and configure the appropriate URL, request method, headers, authentication, payload, expected response code, and keyword or response conditions available under your plan.

  • Can I monitor an internal service?

    An ordinary monitor must be able to reach the target from the public internet. For an internal system that cannot accept inbound monitoring requests, add our ip ranges from Funny Monitors to your firewall.

Monitor Types And Configuration

  • How does website monitoring work?

    Funny Monitors sends an HTTP or HTTPS request to the configured URL at the selected interval. The response status, connection result, timeout, certificate behavior, and any configured conditions determine whether the monitor is considered up or down.

  • How does ping monitoring work?

    Ping monitoring sends ICMP echo requests to a hostname or IP address. A response indicates that the network host is reachable by ICMP. Ping does not prove that a website or application running on that host is working, so use an HTTP(S) monitor when you need to check the web service itself.

  • How does port monitoring work?

    Port monitoring attempts to connect to a specified hostname or IP address on the configured port. It is useful for checking whether services such as mail, database, DNS, or other network applications are accepting connections. A successful connection confirms that the port responded; it does not necessarily validate every application-level function behind that port.

  • Which HTTP methods can I use?

    Depending on the monitor type and plan, HTTP monitors may support methods such as HEAD, GET, POST, PUT, PATCH, DELETE, and OPTIONS. Keyword monitoring normally requires a method that retrieves response content. Use the least disruptive method appropriate for the target. Never configure a monitoring request that creates, changes, or deletes real data unless you control the target and have designed a safe test endpoint.

  • Can I add custom HTTP headers?

    Yes, where supported by your plan. Custom headers can be used for content negotiation, API authentication, cache control, virtual-host routing, or other endpoint requirements. Treat authorization headers, tokens, and secrets as sensitive. Limit their permissions, rotate them when necessary, and never publish them on a public status page or in support content unnecessarily.

  • Can I use HTTP authentication?

    Where available, Funny Monitors supports HTTP authentication settings for protected endpoints. Use credentials created specifically for monitoring with the minimum permissions required.

  • Can I define which HTTP status codes mean up or down?

    Yes, where advanced HTTP settings are available. You can configure the response status codes Funny Monitors should treat as successful or unsuccessful. This is useful for endpoints that intentionally return a non-standard success code.

  • Can Funny Monitors ignore SSL errors?

    Where the setting is available, an HTTP(S) monitor can be configured to ignore certain SSL errors. Doing so reduces the monitor’s ability to warn you about certificate problems, so it should be used only when you understand the security impact.

  • Can I monitor SSL certificate expiry?

    Yes. SSL monitoring can alert you before a certificate expires. Keep the relevant notification contacts attached and verify that certificate reminders are enabled for the monitor.

  • Can I bypass a cached response?

    Yes, where cache-bypass or cachebuster functionality is available. A changing query value or suitable request header can help prevent a CDN, proxy, or application cache from returning a previously stored response. Use cache bypass carefully because it may increase traffic and load on the monitored origin.

  • Can I monitor whether a file is available?

    Yes. An HTTP(S) monitor can request the file URL. For large files, use HEAD where appropriate so the monitor checks availability without downloading the entire file. The remote server or CDN must support the selected method and allow requests from Funny Monitors.

Downtime Detection And Results

  • How does Funny Monitors detect downtime?

    Funny Monitors checks the target from its monitoring infrastructure at the configured interval. When a connection or response fails, it performs verification checks to reduce false alarms. If the verification checks also fail, the monitor is marked down and attached notifications are triggered. An explicit HTTP error status configured as down may cause a monitor to be marked down immediately because the target itself returned a definitive response.

  • What happens after a monitor is marked down?

    Funny Monitors continues checking the target so it can detect recovery. When the target satisfies the configured success conditions again, the monitor is marked up and recovery notifications are sent according to your notification settings.

  • Why can monitoring results differ from what I see locally?

    Results can differ because of:

    • geographic routing or regional restrictions;
    • DNS caching or different DNS resolvers;
    • CDN or proxy behavior;
    • firewall, rate-limit, bot-protection, or allowlist rules;
    • IPv4 and IPv6 differences;
    • authentication or session state;
    • cached content;
    • network latency or packet loss; or the target changing between checks.;

    Monitoring results are observations from particular locations and times, not an absolute guarantee of availability everywhere.

  • Can a website be down even when ping monitoring says it is up?

    Yes. Ping checks whether the host responds to ICMP. The web server, application, database, or a dependency can fail while the underlying host continues replying to ping. Use an HTTP(S) monitor to check the website or application.

  • Can a monitor report down even though the target is working?

    Yes. A false positive can result from a temporary network path issue, timeout, firewall rule, rate limit, DNS inconsistency, certificate problem, regional block, or an overly strict monitor condition. Funny Monitors uses verification checks to reduce this risk, but no external monitoring service can eliminate it completely.

  • Can a monitor miss an outage?

    It is possible. A short outage may begin and end between checks, affect only a region not used for that check, or return a response that still satisfies the configured conditions. Faster intervals, multiple monitor types, content checks, and suitable alert rules can improve coverage.

Troubleshooting

  • My monitor is not working. What should I check?

    Check that:

    • the monitor is active and saved;
    • the URL, hostname, IP address, port, and protocol are correct;
    • the target is publicly reachable from external networks;
    • DNS resolves correctly;
    • the selected HTTP method is allowed;
    • authentication, headers, payload, keywords, and expected status codes are correct;
    • the target’s certificate is valid unless SSL errors are intentionally ignored;
    • firewalls, CDNs, and security tools allow Funny Monitors requests; and notification contacts are attached to the monitor.

    The monitor’s event details, timestamps, response information, and response-time graph can help identify the failure.

  • The monitor is down, but I received no notification. Why?

    The most common reason is that no notification contact or integration is attached to the monitor. Also check:br>

    • whether the seat is active and confirmed;
    • email spam or filtering;
    • available SMS or voice credits;
    • telephone number formatting;
    • third-party integration configuration; and whether a maintenance window suppressed the alert.

  • How can I debug a connection timeout?

    Review the response-time history and the failure details. Then check the target from an external network, confirm DNS and firewall rules, review server capacity and logs, and ensure Funny Monitors is not being blocked or rate-limited. Intermittent long response times before a timeout may indicate load, database, upstream, network, or resource-exhaustion problems.

  • Do I need to allowlist Funny Monitors?

    Not always. Allowlisting may be necessary if your firewall, CDN, hosting provider, bot protection, geographic restriction, or security software blocks monitoring traffic. Use the current Funny Monitors monitoring IP list published in the dashboard, documentation, or support resources. Because monitoring infrastructure can change, do not rely on an old copied list indefinitely. The current IPv4 Stack will always route via 46.225.193.64/26 and our current IPv6 Stack will always route via 2a01:4f8:fff0:2b::/64

  • What user-agent does Funny Monitors use?

    Funny Monitors identifies HTTP monitoring requests using its published monitoring user-agent. Use the exact current value shown in the Funny Monitors documentation or provided by support when creating firewall, analytics, or bot-management rules. The current user agent is "Mozilla/5.0+(compatible; FunnyMonitors/1.0; https://www.funnymonitors.com/)"

  • Will Funny Monitors affect my website analytics?

    Most browser analytics platforms rely on client-side JavaScript, which ordinary HTTP monitoring requests do not execute. Server-side analytics, access logs, CDN analytics, and trackers that count raw requests may record Funny Monitors checks. Filter the Funny Monitors user-agent or monitoring IP addresses where appropriate, taking care not to block the actual monitor.

  • My site is restricted to one country. Can Funny Monitors monitor it?

    Only if the monitor uses a location permitted by your geographic restrictions. Verification checks may originate from additional locations. Adjust the restriction or allowlist Funny Monitors infrastructure if you want all relevant checks to reach the target.

  • How does Cloudflare affect monitoring?

    When Cloudflare proxies a website, Funny Monitors normally sees Cloudflare’s response rather than communicating directly with the origin server. If Cloudflare serves a successful cached response, the monitor may consider the site up even when the origin has a problem. If Cloudflare returns an error status configured as down, the monitor reports a failure. To monitor origin availability separately, create an appropriate direct-origin monitor and secure it so only authorized monitoring traffic can reach it.

  • Why is my monitor blocked by a CDN or security service?

    Bot protection, managed challenges, browser checks, rate limits, geographic rules, IP reputation, and web application firewalls can block automated monitoring requests. Allowlist the Funny Monitors monitoring IPs or user-agent, create a dedicated health endpoint, or adjust the relevant security rule without weakening protection for ordinary traffic.

  • Can I delete and recreate a monitor to troubleshoot it?

    You can, but deletion permanently removes the monitor and its associated history. Recreating it may also change its monitoring configuration or assigned infrastructure. First record the settings and export any history you need.

Managing Multiple Monitors

  • Can I pause a monitor without deleting it?

    Yes. Pausing stops scheduled checks and alerts while retaining the monitor and its existing history, subject to plan retention limits. Resume it when you want checks to continue.

  • Can I schedule maintenance without triggering alerts?

    Where maintenance windows are available, schedule planned work in advance and associate the correct monitors. Checks or incident records may continue depending on configuration, but notifications can be suppressed for the maintenance period.

  • Can I monitor the same target in different ways?

    Yes. Combining monitor types can provide better coverage. For example, use:

    • ping for host reachability;
    • HTTP(S) for web availability;
    • SSL monitoring for certificate expiry

    Each monitor generates its own checks, incidents, and notifications.